Privacy Policy

Last updated: April 14, 2026

1. Information We Collect

We collect information you provide directly, such as your name, email address, and phone number when you create an account. We also collect usage data including listening history, preferences, and device information to improve your experience.

2. How We Use Your Data

Your data is used to provide and personalize the Shima service, process payments, send important notifications, and improve content recommendations. We never sell your personal information to third parties.

3. Data Security

We implement industry-standard security measures to protect your data. Payment information is processed securely through UrubutoPay and is never stored on our servers. All data transmission is encrypted using TLS.

4. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can manage your preferences in the app settings or contact us at privacy@ntwari.com. You may also request a copy of all data we hold about you.

5. Cookies & Analytics

We use essential cookies and analytics to understand how you interact with our service. You can control cookie preferences through your browser settings. We use anonymized analytics data to improve our platform.

6. Contact

For privacy-related inquiries, contact our Data Protection Officer at privacy@ntwari.com.

© 2026 Shima. All rights reserved.